Community Cloud Certification Tips

I decided to take to community cloud certification before the end of this year because I think there are a lot of opportunities in the market right now that requires specialisation on implementing communities. Having been involved in the old customer/partner portal implementations as well as a community implementation 2 years ago when it was still in beta, I felt that this is the best time to take it since the functionality is growing every release.

Anyway, this post is about what I think you should be aware of and take time to review when you take the exam and so that you can pass it.

1. Understand data access using sharing set, sharing group, OWD
2. Opening data access using super user access (for partner and customer community plus licenses)
3. What objects each community license types provides access
4. Difference between Private and Unlisted groups for community collaboration
5. Live agent setup with Communities
6. Setting up multi-language with Communities
7. Providing public access to Communities
8. Benefits of using custom domains for Communities
9. Community limits (# of keyword in a list, # of moderation rule etc)
10. Other specific things such as:
1. What are the available lightning components in Home page
2. Managing recommendations
3. Setting up Community Logo on login page
4. What are the scenario the welcome email will get sent 
5. Which template is Salesforce1 ready 
6. What type of changes can be done on the community page header

Most of the questions are scenario-based that will ask which implementation options are efficient (yes, multiple answers). There are tricky questions that will really test your Salesforce knowledge not just for Community functionalities. 

For some reason, I thought that this certification is the easiest compared to Sales and Service Cloud. I didn't get any question related to community integration like question and answer and escalate-to-case, community rollout process and measuring community success thru reports and dashboard.